Media email
Use this address for press notes, interviews, and coverage requests; if needed, login screen, APK, and brand information are also sent.
Address: [email protected]
cb999 Support: Press and Help Address
Many sites delay in replying; here cb999 Support, cb999 Contact, and cb999 Help in one place; Dhaka-based media team, Help Center, and contact information are easily accessible.
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cb999 Support Press Contact
There is a separate line for press questions; you don't have to check the general inbox; Dhaka media team replies within 1 day on business days.
Press phone
For quick coordination, call for big stories, live updates, and verification questions move fastest here.
Hours: 10:00 AM to 6:00 PM
Response speed
General questions receive answers within 2 business days; for urgent media notes, write the subject in the title line first.
Format: Subject, Medium, Deadline
Media resources and brand files
Many people waste time looking for separate files; here press kit, brand assets, and executive bios are together.
Press kit
Brief bio, logo, and usage guidelines in one file; reporters get essential information in 3 minutes from here
See our bio
Brand asset
Logo, screenshots, and properly sized images are kept; Dhaka-based art team usually sends updates on the same business day.
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Executive bios
The spokesperson's concise bio here; match name, title, and context before using quotes.
Terms of useGeneral contact information
If you need something besides media, questions about bKash, Nagad, and Rocket; account help, and general guidance go on separate paths.
Support inbox
Send questions about accounts, login, and APK; most messages from Dhaka and Chittagong are seen within 1 day.
Email: [email protected]
Help Center
Step-by-step answers, common questions, and security tips are here; if you want to start, the cb999 App guide is also available.
Get cb999 app3 questions about media coverage
You don't have to repeat the same question; concise answers are below, so the work finishes quickly.
What to send before coverage?
Subject, publication time, and question type; this helps the right cb999 Support person respond quickly.
Are screenshots or logos available?
Yes, in the brand assets; if needed, specify the size required, also write it.
How to provide local payment information?
Provide information about bKash, Nagad, and Rocket in the contact line; this is most helpful for Bangladeshi users.
Fast help, less hassle
If the issue is small, a quick path works best; many first go to cb999 Login, then check the Help Center.
If you want to get the APK, press the button below, then finish setup and return to the support page; if something gets stuck.
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